Frequently Asked Questions

We understand that navigating your child's mental health can be challenging. Here are some commonly asked questions to provide you with clarity and guidance.​​​​

 

Do you accept insurance for pediatric psychiatric care?

No, Kindred Family Care does not participate in any insurance networks and is a direct-pay, fee-for-service practice. This allows us to provide highly personalized, conservative psychiatric care without insurance-mandated restrictions. See our full Services and Fees page for details.

 

Can I get reimbursed by my insurance for out-of-network psychiatric visits?

Yes, we provide a detailed statement (often called a superbill) containing the necessary medical billing codes for you to submit to your insurance company for potential out-of-network reimbursement. Please check with your specific insurance provider regarding your out-of-network mental health benefits.

 

Do you offer in-home pediatric psychiatric evaluations and house calls in Ohio?

Yes, Kindred Family Care offers in-home psychiatric evaluations and telemedicine visits for children and teens across the Greater Cleveland area. Providing care in a child's natural environment often gives us valuable clinical context. Charges for services are the same regardless of where they are delivered except as set forth in our practice policies document. There may be a nominal fee for house calls further than 30 minutes from our Mayfield Heights business address. For clinical or regulatory reasons, C. Denny King, DNP, APRN, may sometimes require in-person encounters.

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What age range of patients do you treat at Kindred Family Care?

Our practice specializes exclusively in pediatric and adolescent psychiatry, focusing on children and teens under the age of 18. We may consider accepting new adult patients over the age of 18 on a highly selective, case-by-case basis.

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Does a parent need to be present for a child's psychiatric appointment?

Yes, a biological parent, adoptive parent, or legal guardian must participate in all appointments for youth under the age of 18 to legally consent to medical care and medication changes. The legal guardian may join the session by phone if necessary. For in-home visits, children may not be seen without a responsible adult physically present in the home.

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At what age do patients transition from a pediatric to an adult psychiatric provider?

Patients generally transition to adult psychiatric care after age 18, depending on their developmental needs, college location, and the complexity of their diagnosis. We provide ongoing care through early adulthood transitions but refer complex adult conditions to specialized adult providers.

Specifically, we handle transitions as follows:

• Youth over 18 who are working full-time and living independently are encouraged to transition to adult practitioners.

• Youth with complex conditions requiring off-label or adult-specific treatments will be transitioned to adult care.

• College students attending school out of state who cannot attend regular Ohio follow-up visits must establish care near their college.

• College students remaining in Ohio for routine medication management may be followed until the completion of their first degree.

• Youth with intellectual or developmental disabilities whose caregivers hold Medical Power of Attorney may be followed up to age 26.

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Do you provide talk therapy or counseling for children and teens?

Our clinical expertise is primarily focused on psychiatric assessment, diagnostic clarity, and the thoughtful, conservative use of medication rather than traditional talk therapy. When psychotherapy is recommended, we collaborate with and refer out to excellent therapy practices throughout Northeast Ohio.

Clinical answers and practice policies provided by C. Denny King, DNP, APRN, a board-certified Psychiatric Mental Health Nurse Practitioner specializing in pediatric care in Mayfield Heights, OH.